Pre-Sales Assistance
Brevetti Angela Sales staff will help you with all the steps of your new project. From container design to clean room layout, from legal agreements to bank procedures, we will be happy to discuss details and documents together.
Our long experience in the pharmaceutical and machinery world makes Brevetti Angela particularly careful about all the steps and paperworks needed in the development of a project. For this reason, our Sales staff is happy to help guide the path of first-time customers, yet at the same time can competently follow composite projects from companies with a specific plan. Overall, we address the key points with the customer and we expertly provide all necessary documents and information.
Brevetti Angela provides a dedicated training to any staff, being it inexperienced new users of a BFS machine or skilled operators who are looking for an update. Training is usually done during FAT or installations, but can also be arranged upon request if needed.
All documents provided with the machine (layouts, drawings, manuals) are easy to read and navigate, and can be supplied in any chosen language along with the standard English version.
After-Sales Service
Immediate availability of spare parts, remote assistance, condition-based maintenance, dedication to a continuous upgrade: Brevetti Angela after-sales service is always there for you.
SYFPAC® machines have a standard warranty period of 1 year, and are usually shipped together with a standard set of spare parts to cover the first 2 years of use.
We guarantee availability of spare parts for at least 10 years from purchase and we are proud to be able to send out any part from our warehouse in the shortest time, often within one day from the request. All requests for spare parts are received by our internal staff and are managed from our headquarters in Arzignano.
Remote assistance can also be provided from our headquarters, for an immediate and secure intervention in any part of the world.
The maintenance of the machines is condition-based: anomalies, decreasing performances and upcoming failures are easily predicted and avoided before any need for intervention.
Brevetti Angela’s dedication to a continuous upgrade also means that we are always willing to upgrade any outdated part of an old machine, and to provide a total overhauling of an old or worn-out mould.
